Gerald David is a seasoned Corporate Trainer, Business Process Outsourcing (BPO) Consultant, and Corporate Keynote Speaker. His energy is contagious and his trainings create immediate impact which can be observed by increased productivity and motivation. Most importantly, Gerald has fun, believes in what he does and makes a lasting impact with everyone he meets.

He acquired his professional qualification and work experience in United States. He started his career as electronic support advisor at Compaq (now HP-Compaq) where he excelled his Customer Services Skills and he got certified by Compaq Headquarters on Compaq Consumer Products.

His career has spanned 18 plus years in managing Training, Recruitment, Customer Service, Telesales and Support operations of local and international clients. He received trainings from master trainers in USA, Singapore and Pakistan.

He has presented 9’000 plus hours of individual & team coaching to front line staff, technical support and senior executives. He has presented training programs for a broad spectrum of industry sectors that includes Airline,Banking, e-Business, Pharmaceutical, telecom, IT, airline, retail Education& Local Government.

His direct and indirect clientele includes:-

·        Glaxo Smith Kline

·        Pakistan State Oil

·        Pakistan International Airlines

·        Mobilink

·        Allied Bank Limited

·        Shell Pakistan

·        Habib Metropolitan Bank

·        Telecard

·        Prime Bank

·        ReckkitBenkizer

·        Pakistan Tobacco Company

·        Orix Pakistan

·        UBL Fund Managers

·        Most of his international clients are from US,UK, CA, and Australia.

He is both a speaker and master facilitator known for his fast-paced, exciting workshops. Many of Gerald’s clients use him for multiple engagements, like Master of ceremony, speaker, announcer, voice over expert,cross-culture moderator, trainer and consultant.

You can reach him via email at: gerald@trainingprofs.com

Recommendations

“I was trained for Soft Skills, Communication, Effective Communication, Call Handling, Handling Irated Customers and many more that I use it in my daily life but couldn’t factorize.

Gerald’s trainings helped us analyze our communication skills. We got to know something that we need to know but we don’t know and that’s a tricky part.. It’s my honor that I was trained by Gerald David, finest amongst the best.

Wish to have his more trainings to increase my knowledge and skills.

Best of Luck”

Mohammad Yasir, Center Manager, Oratech Systems

 
Sahib Karim Khan describes himself as an Enlightener who believes in illuminating the human capital by enhancing their intellectual capabilities. He is a certified Six Sigma professional, blogger and a trainer whose expertise lies in equipping individuals with tools and techniques that develop them to identify their true potential and perform above and beyond expectations.

With more than seven years of corporate exposure, Sahib has been associated with organizations like Marriott International, PMCL Mobilink, Stimulus and Navitus. At Mobilink he managed Call Center operations for more than 3 years and his major responsibilities included managing customer service teams and developing employees on different aspects of operations. He has
earned several professional accolades including the prestigious ‘Mobilink Century Club Award’ for excellence.

Sahib has earned several local and international certifications and is a:

• Certified Train The Trainer (Navitus, Pakistan)
• Certified Lean Six Sigma Professional (Gem One International, Singapore)
• Certified People Manager (Navitus, Gulfstone Training, Pit Stop Training UK )
• Certified Culture of Excellence Implementer (Round Incorporation, UK)

Sahib has also managed projects for organizations like Sapphire Textile, Deutsche Bank, Nestle and IBM among others. He has enlightened employees from different organizations on areas of customer services, call center operations, sales and performance management.

His approach to work is customer-centric and believes that optimism is the key to success. A continuous learner by nature, Sahib is currently pursuing his M. Phil. in HRM, and in future plans to go for Ph.D. in Organizational Development (OD).

His hobbies include listening to music, playing sports, spending time with friends and exercising. An admirer of Dr. Mohammad Allama Iqbal and Jalaluddin Rumi, Sahib enjoys studying their philosophical thoughts on different aspects of life.
Sohaib Jamal, Financial Training Specialist

Sohaib Jamal is one of the best trainers of Financial modeling in Pakistan. He is a professional accountant (ACMA) and visiting faculty member in various universities in Karachi. He is an expert in developing Excel based applications, Enterprise Resource Planning (ERP) software consultant and has sound experience of Accounting Information System Designing.

He has designed his workshop on Financial Modeling and has conducted several financial training programs across Pakistan. Almost 90% of the Financial Modeling courses offered by local training institutes in last 2 years (about 10 batches) in Karachi had been conducted by him.

Professional Qualification:

• Associate of Cost & Management Accountant of Pakistan (ACMA)
• CA (Intermediate)
• CIMA-UK (Part cleared)

 Trainings:

• Trained several batches at ICMAP the course Power Programming in Excel Using VBA.
• Trained Oracle Application (General Ledger) in different institute of Karachi.
• Trained Microsoft Project to Executive Management in National Bank of Pakistan-Staff College
  Karachi.
• Trained Advance Excel for 1-1/2 years to several batches in National Bank of Pakistan- Staff College Karachi.
• Has provided corporate in house training on Advance Excel to
  • TCS Transport (Pvt.) Ltd.
  • Abbot Laboratories Pakistan.
  • Cybernet (Pvt) Limited
  • Colgate Pakistan
  • Lakson Tobacco
  • Tetley Clover (Pvt) Limited
  • Dadex Eternit
  • Has conducted training on Financial Modeling to several batches of local private institute.

Teaching:

• Have taught 1500 students as visiting faculty in PAFKIET since last 6 years, teaching 9 finance and technology related subjects.
• Delivered lectures on various topic at IBA (Karachi), Muhammad Ali Jinnah University and
  School of Logistics Pakistan Navy.
• Visiting faculty at IQRA University and Karachi University
• Visiting faculty member of National Institute Management (NIM) and have delivered
  lectures on Financial Management to Government Servants.

Professional Achievements:

• Has developed various comprehensive Financial Models that includes a project of Financial Statement projection for 40 years.
• Has worked on Policies & Procedures Manuals of Accounting, Treasury, Material
  Management, Cost Accounting etc.
• Part of the team who implemented an ERP, Oracle Application at 2 local companies.
• Has developed Automated Bank Reconciliation Procedures on Excel.

Academics  Achievements

• Designed a course Business Process Management for Baharia University Computer
  Science Department.
• Has designed a course on Financial Modeling which is very popular among accountants and financial analysts and is being offered in private universities as elective Course.
• Power Programming in Excel Using Visual Basic Application (VBA) is another innovative course designed and delivered by Mr. Jamal.